Strona główna

About the project

You will be responsible for dealing with administration aspects related to fault management on department level as well as interacting with other development units. Cooperation with testing engineers in the scope of symptoms collection and verification of corrections as well as administration of related tools in accordance with defined processes and guidelines.

Responsibilities

• Coordinating developers / pre-screeners work
• Tracing investigation progress and reporting it during daily meetings with fault managers
• Organizing and participating in task force meetings for a complex and high-priority issues
• Checking fix/solution availability and updating verification status
• Cooperating with developers, testers and other fault analyst teams
• Verifying fault reports correctness and checking delivered content against Nokia’s internal standard

Requirements 

• BSc or MSc degree in Computer Science, Telecommunications, Software Engineering and / or Project Management
• Understanding basics of the Software Development Lifecycle, including incremental models (e.g. agile)
• Problem solving attitude and ability to make decision even in ambiguous situation
• Self-reliance and self-discipline
• Organizational skills, leadership skills and effective communication skills
• Experience with fault management/coordination (bonus point)
• Fluent English, both spoken and written

Technologies

• JIRA
• Microsoft Office suite
• Confluence