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Etat Service Delivery Manager

Firma: COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O miejsce pracy: Wrocław

We are looking for talented people for the role of
Service Delivery Manager
Wrocław
Summary

Lead Finance & Accounting Service Delivery out of Poland location for our client - a world-class chemicals company with a global integrated leader in PET and fibers serving major customers in diversified end- use markets. Ensure successful service delivery, project profitability, SLA achievement and high level of customer satisfaction.

Responsibilities
  • Responsible for building a good rapport with key client staff
  • Responsible for Staffing, coverage, and overall utilization percentages of the project
  • Provides direction for the Team Managers and the project team in all the project phases
  • Generating reports & dashboards with a view to appraise management of the process operations and assist in critical decision-making process. Providing input to business unit level decisions
  • Conducting Governance checkpoints and status meetings, while being available to all associate levels to speak up their minds free of consequences
  • Creating awareness on driving projects, process improvement strategy & methodology and ensuring maximum operational efficiency
  • Administering scheduling systems, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, enforcing policies and procedures
  • Establishing process controls to ensure all SLA’s and KPI’s are consistently met
  • Contact with peers in the Organization at middle/senior mgt. level. Build relationships with multiple units or teams across the organization to facilitate effective working of own team
You have
  • Graduate in any discipline
  • F&A background
  • Minimum 10 years of professional experience, with 5 years’ experience in managing successful teams or projects
  • Project management skills
  • Good written and verbal communication skills along with excellent reading comprehension in English Language
  • Excellent analytical and logical reasoning abilities
  • Excellent presentation and mass communication skills
  • Strong People Management skills
  • Good understanding of the domain to suggest alternatives to customers
  • Attention to details to ensure accuracy is a must
  • Comfortable dealing with rapidly-evolving work environment
We offer
  • Attractive salary and stable job offer- employment contract
  • Medical care with dentist for you and your family
  • Cafeteria benefits & multisport card
  • Recognition program
  • Opportunities to grow: internal promotions in Poland & abroad!
  • Opportunities to develop: co-financed training programs, free training platforms: UDEMY, Busuu
  • Opportunity to make a difference: volunteering programs
  • Great atmosphere, no dress code, fun team
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.


Pozostałe oferty pracy w firmie COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
w firmie: , Wybierz
w firmie: , Wybierz
w firmie: , Wybierz
w firmie: , Wybierz
w firmie: , Wybierz

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Data dodania: 26-04-2022
Wyświetleń: 204