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Field Service Consultant
Firma: Tornos Technologies Poland Sp. z o.o miejsce pracy: Kąty Wrocławskie
Swiss manufacturer of turning machines is looking for a person for the position:
Field Service Consultant
Job description:
- Providing effective, fast and highly professional solutions for our customers' service needs.
- Receive phone calls from customers and diagnose, troubleshoot problems over the phone if necessary
- Contact with the customer via the Service-Now platform
- Providing solutions for the identification of spare parts and required service works, both for warranty and paid service
- Listing of parts needed for repair or improvement
- Preparation of cost estimates for interventions, both in terms of parts and service works
- Conducting a briefing and de-briefing with a technician
- Ensuring that deadlines for interventions are adhered to
- Provide support for a technician during on-site interventions
- Cooperation with TORNOS branches and external service points
- Conducting trainings
Requirements:
- Customer orientation
- Technical education (preferably electromechanical and / or mechanical)
- Experience in assembly and service repairs of CNC machines
- Ability to work independently and consistency in action, attention to detail
- Ability to read electrical diagrams
- Knowledge of SAP software will be an advantage
- Experience and knowledge of FANUC control issues will be an advantage
- Very good command of the English language
- Knowledge of computer office programs (MS Office)
- High interpersonal skills in contact with clients and colleagues
We offer:
- Participation in training courses within the organization
- Stable employment based on an employment contract
- Employment in an international corporation with a stable position in the market
- Participation in the development of company with high reputation in the market for CNC machines
- Essential work tools: laptop and phone
- Private extended medical care LUX MED.
- Accident insurance
- Multisport card
Praca Koordynator Sieci Serwisu
Tornos Technologies Poland Sp. z o.o
Praca Sobótka
Praca Technik serwisu dolnośląskie
Praca Doradca Serwisowy Kąty Wrocławskie
Praca Field Service Consultant
Praca Pieszyce
Praca Serwisant
Praca Kąty Wrocławskie
Pozostałe oferty pracy w firmie Tornos Technologies Poland Sp. z o.o
Monter maszyn w firmie: Tornos Technologies Poland Sp. z o.o miejsce pracy: Kąty Wrocławskie
01-06-2023
Field Service Consultant w firmie: Tornos Technologies Poland Sp. z o.o miejsce pracy: Kąty Wrocławskie
26-05-2023
Serwisant Maszyn CNC w firmie: Tornos Technologies Poland Sp. z o.o miejsce pracy: Kąty Wrocławskie
13-03-2023
Data dodania: 10-06-2022
Wyświetleń: 184
Wyświetleń: 184