Ta oferta pracy została opublikowana ponad 40 dni temu i może być nieaktualna.
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Service Desk Agent with English and French
Firma: Hemmersbach miejsce pracy: Wrocław
BE PART OF US
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.
Service Desk Agent with English and French
Wroclaw
YOUR SKILLS
- English and French language min B2 level
- Organizational skills and the ability to set priorities effectively
- Quick and effective problem solving skills
- Nice to have experience in helpdesk/ service desk environment
- Willingness to work in shifts, including weekends (7-19)
YOUR TASKS
- Providing support at the first level of contact with customers
- Opening, closing and monitoring incidents in the ticketing system throughout the incident lifecycle
- Provide remote IT Global Support to end users
- Monitoring correct timelines (SLAs)
- Contact with the end users by phone, email and chat
YOUR BENEFITS
- Buddy program
- Company events
- Food allowance
- Health insurance
- International environment
- Life insurance
- Onboarding program
- Sport allowances
YOUR SKILLS
- English and French language min B2 level
- Organizational skills and the ability to set priorities effectively
- Quick and effective problem solving skills
- Nice to have experience in helpdesk/ service desk environment
- Willingness to work in shifts, including weekends (7-19)
YOUR TASKS
- Providing support at the first level of contact with customers
- Opening, closing and monitoring incidents in the ticketing system throughout the incident lifecycle
- Provide remote IT Global Support to end users
- Monitoring correct timelines (SLAs)
- Contact with the end users by phone, email and chat
YOUR BENEFITS
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
Oferujemy
- Health care package (Luxmed) for 1 PLN
- Life insurance
- Co-funded Multisport card
- Co-funded & office delivered lunches
- Onboarding program
- Job with a purpose
- Development opportunities
Praca Legnica
Praca dolnośląskie
Praca Wrocław
Praca Pracownik I-wszej linii wsparcia
Praca Service Desk Agent with English and French
Hemmersbach
Praca Pracownik help desk Wrocław
Praca Wałbrzych
Praca Konsultant ds. Wsparcia Technicznego dolnośląskie
Pozostałe oferty pracy w firmie Hemmersbach
Data dodania: 14-12-2022
Wyświetleń: 177
Wyświetleń: 177